Main Job Purpose:

To provide high quality and organised administrative support to the admin team.

Main Duties of Role:

• Answer the telephone, forwarding calls where necessary or take messages
• Provide first level credit control support – contact customers by phone to ensure invoice receipt and resolving issues that may lead to late or withheld payment when required
• Produce letters, documents and reports as required
• Process New Orders onto Company Systems and raise financial paperwork
• Database Management (CRM/OPERA etc) ensuring data is clean and up to date.
• Assist with Production Operation and Maintenance Manuals for Main Contractors as required
• Maintain filing systems
• Such other duties as required for proper fulfilment of the role

Essential Requirements:

• Proficient in Microsoft based systems (Word, Excel, Outlook, etc)
• Flexible approach and willingness to work as part of a team
• Ability to work to high standards and tight deadlines
• Excellent interpersonal skills
• Confident, professional and friendly telephone manner
• Excellent English language skills, both written and oral
• High level of numeracy

Desirable Requirements:

• Previous experience, in a similar role

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