June 23, 2021

Don’t panic! Cracks and small splits are normal and nothing to be concerned about. All timber has a certain amount of retained water, and the elements also play their part. Fluctuations in temperature and moisture levels, both in the atmosphere and in the wood, will cause the material to expand and contract. Over time, this can result in small cracks. All it means is your timber windows are simply adapting to their new environment and as a result of that, they simply need a little extra tlc.

During the average 60-year life cycle of timber frames, cracks will appear but they will actually help to improve the windows structural integrity. This is because cracks help to releases the tension and pressure built up by shrinking wood, making your windows stronger. Regularly inspecting them and carrying out any small repairs will greatly reduce any long term maintenance.

Other signs of damage you should look out for include; flaking or cracking of the paint coating, a loss of colour or sheen in the paint finish, exposed timber, and cracks in the joints. To help reduce the risk of this happening we take particular care during assembly to seal all the end grains in joints so this should not be an issue. But if it does occur, it ideally needs to be dealt with within a few months.

Don’t worry your products are still protected. And if you do see any cracks however small or big or simply have any queries don’t hesitate to contact us, and we will help you with your query or supply you with a repair kit with instructions on how to repair your windows with a few easy steps.

The quickest and easiest way to contact us will be to scan the product identification label on your product. This will help us identify the item and will create an email to send to our team. Please give a brief description of the problem and ideally attach a photograph and we will be happy to help.

These labels have been placed on all products since 2018, if your products were supplied prior to that date please email enquiriesgeorgebarnsdale.co.uk with details of when the product was supplied, the issue with it and ideally a photograph and we will happily advise.