September 30, 2019
George Barnsdale is delighted to announce that a recent after sales survey show that customers continue to rate the company as “World class”. The average net promoter score was 92 (anything above 70 is considered world class). This measure is seen as putting the customer at the centre of everything and providing exceptional customer service.
Based in Donington, we manufacture bespoke timber windows and doors throughout the UK for domestic and commercial customers. Established in 1884, our commitment to customers has always been at the fore.
When it comes to the main reasons our customers buy from George Barnsdale, almost half said it was due to the company’s excellent reputation whilst the remainder said the high quality of the products.
Two thirds of respondents stated that the price quoted by the joinery company was either lower or about the same as other similar quotations they received. One homeowner said: “I was pleasantly surprised that windows of such high quality were so reasonable.”